Contact us

Can we help you? Need advice, information on a product or track your order? You are a professional or you want to join our team?
Please complete the form below
Ensure to provide us with only the essential personal information for the process of your request, excluding all data that could be considered as sensitive regarding the General Data Protection Regulation (personal health data, ethnic origin, political, philosophic or religious beliefs, etc.).

Send

FAQ

All our practical information about our assets, e-shop benefits, and more
Did not find the answer to your question? Contact our teams with the form above

HEADQUARTER

Filorga Americas
429 Lenox Ave
Miami, FL 33139

RETURN POLICY

Filorga is committed to customer satisfaction. If you are not completely satisfied with your purchase, you may return your unused product(s), in the same condition that you received it, within 30 days of your purchase. Full returns must include all products shipped, including any gift with purchase, promotional products or samples.

We please ask you to send an email to contact.americas@filorga.com with your name, address, phone number, items to be returned with an explanation, web order invoice #, and the tracking number of the package so that we may expedite the process for you.
All product returns must have been purchased through www.filorga.com/us_en.

Our product return location is : Filorga Americas 429 Lenox Avenue, Miami, FL 33139

Personal Data Protection

Your data are used by FILORGA for processing your request. They are saved 3 months after your last contact with us.
To know more about it, you can check our Personal Data Protection Policy.